March 16 COVID-19 Update: Temporary Closure of Indoor Seating Area
Dear Scooter’s Coffee Customers,
You, our customers are very important to us. The health, welfare and safety of our customers, employees and communities remain our highest priority and concern. As we navigate the rapidly evolving impact of Coronavirus, Scooter’s Coffee has made the decision to temporarily close our seating areas. Our intent is to help limit person-to-person contact.
Our drive-thrus remain open. Many of our sit-down coffeehouses will also remain open for take-out orders only.
We thank you for your flexibility, patience and support as we navigate these challenging times together. It is an honor and a privilege to be a part of your daily routine, and we appreciate the opportunity to serve you.
Take care of yourselves and we look forward to seeing you.
Chief Executive Officer
March 14 COVID-19: Scooter’s Coffee Safety Actions and Care
To our loyal customers –
At Scooter’s Coffee, our customers are truly like family. We look forward to seeing your smiling face each day and value the relationships we have built with each and every one of you. Our care for one another, and our genuine will and desire to do what’s right, will be our compass as we move forward in this challenging COVID-19 situation.
The health, safety and welfare of our communities, customers and employees have always been a top priority. Just like you, over the past few weeks, we have taken extra steps to do what is needed to keep everyone safe and healthy. Since the coronavirus first surfaced, we have actively monitored developments and implemented a series of precautionary steps based on recommendations from the World Health Organization, Centers for Disease Control and Prevention (CDC) and public health officials. Scooter’s continues to maintain the highest levels of sanitation procedures and cleaning protocols.
In addition, Scooter’s Coffee employees have been reminded to stay home if they are sick and to take all health precautions recommended by the CDC, including frequent handwashing and adhering to strict food safety standards. We have also prepared our stores in case of emerging situations so they can act quickly and calmly, when it matters most. We have been working proactively with our suppliers and vendors to ensure we are able to continue to safely deliver your favorite drinks and food, each time we see you.
We thank you in advance for your flexibility and support as we navigate this unique situation. We remain committed to closely monitoring fact-based recommendations from the CDC and local health authorities. And, while we monitor the situation, our hearts continue to go out to all who have been impacted.
Times like this can feel uncertain, but through the lens of our core values (Integrity, Love, Humility, and Courage), we will see this through together. You matter very much to us.
Thank you for your support and your patronage. We welcome you and look forward to serving you.
Chief Executive Officer