Can I use a promo code on subscriptions?

• Unless otherwise stated, subscriptions do not qualify for discount codes.
  

How do I pause my subscription and start it again later?

• Follow these steps to pause your subscription or check out the video at the bottom of this page.
  • Log into your account (click Sign In from the top menu bar)
  • After logging in, click the ^ located next to your name, and then click My Account
  • Click My Subscriptions
  • Find the subscription you wish to cancel and click View
  • Click Pause to pause your subscription
    
  • For additional assistance, please contact us at [email protected]

Where can I see my subscription information?

• If you've created an account with us, you're able to view subscription details by signing in, clicking the top right "Welcome (Your Name)", then click "My Account", and finally "My Subsciptions".

Can I cancel my subscription?

• We’re sorry to see you go, but if you need to cancel, please follow these steps or check out the video at the bottom of this page:
  • Log into your account (click Sign In from the top menu bar)
  • After logging in, click the ^ located next to your name, and then click My Account
  • Click My Subscriptions
  • Find the subscription you wish to cancel and click View
  • Click Cancel to cancel your subscription
• Subscriptions must be canceled five (5) business days in advance of shipping date. Customers which cancel inside of this period will not receive a full refund and may be subject to restocking fees. For additional assistance, please contact us at [email protected]. 

I need to update my subscription, what do I do?

• If you need to add or subtract items, please follow the steps above to cancel your current subscription, and then simply make a new one. Quick and easy.

How to Cancel Your Subscription